If you are a Microsoft 365 customer, you may have a partner who helps you manage your subscription, services, and devices. For example, your partner may provide technical support, billing assistance, or migration services. To enable your partner to perform these tasks, you need to delegate admin roles to them in Microsoft 365.
Benefits of Delegating Admin Roles to Partners
Delegating admin roles to partners can help you save time and resources and improve your security and compliance. Here are some of the benefits of delegating admin roles to partners:
– You can leverage your partner’s expertise and experience in managing Microsoft 365 services and devices.
– You can reduce the number of admin accounts in your organization and limit the scope of access for each admin role.
– You can monitor and audit your partner’s activities and actions in Microsoft 365 through reports and logs.
– You can revoke your partner’s access at any time if you no longer need their services or have a dispute with them.
Types of Partner Relationships
There are two types of partner relationships in Microsoft 365: indirect reseller and delegated administrator.
– An indirect reseller is a partner who sells Microsoft 365 subscriptions to customers and provides billing and support services. An indirect reseller can access your subscription details, billing information, and service health status but cannot access your data or manage your services and devices.
– A delegated administrator is a partner who provides customers technical support, migration, or management services. A delegated administrator can access your data and manage your services and devices, depending on the admin roles you assign to them.
How to Assign Admin Roles to Partners
To assign admin roles to partners, you need to have a partner relationship with them in Microsoft 365. You can establish a partner relationship by accepting an invitation from your partner or by sending a request to your partner.
Once you have a partner relationship, you can assign admin roles to your partner by following these steps:
1. Sign in to the Microsoft 365 admin centre with your global administrator account.
2. Go to Partner Relationships under Settings.
3. Select the partner you want to assign admin roles to and click Edit roles.
4. Choose the admin roles you want to delegate to your partner from the list of available roles. You can select multiple roles or select None if you want to revoke all roles.
5. Click Save Changes.
How to Revoke Admin Roles from Partners
To revoke admin roles from partners, you can follow the same steps as above, but select None for all the roles you want to revoke. Alternatively, you can end your partner relationship altogether by following these steps:
1. Sign in to the Microsoft 365 admin centre with your global administrator account.
2. Go to Partner Relationships under Settings.
3. Select the partner you want to end the relationship with and click Remove relationship.
4. Confirm that you want to remove the partner and click Remove.
Conclusion
Delegating admin roles to partners can help you optimize your Microsoft 365 management and get the best out of your subscription. However, you should also be careful about whom you trust with your data and services and regularly monitor your partner’s activities. You can always change or revoke the admin roles you delegate to your partners at any time.